Earth Day 2017

April 22, 2017 will mark the 48th year of Earth Day.  The first Earth Day was observed on April 22, 1970, and what began as a grassroots effort has today blossomed into a global event celebrated every year on April 22 by millions of people worldwide.

To honor the planet and to raise public awareness about the environment, events are planned throughout the months of April and May in communities throughout the state. If you’re interested in participating and celebrating this great planet of ours, the California Department of Resources, Recycling and Recovery has compiled a list of planned statewide Earth Day festivities.  Events range from family-friendly activities to community service projects.  For more information on these events and to learn more about reducing our carbon footprint, visit their website at www.calrecycle.ca.gov.

To do our part, the California Department of Consumer Affairs will host its fourth annual Earth, Safety and Wellness Day event on May 11, 2017.  This year’s event will focus on how to protect and preserve the environment, the property re-use program, as well as provide information on safety and wellness.  Non-profit organizations and certified small business vendors will also be on site.  

This event is open to anyone who wishes to attend. Come join us in learning how to protect and preserve our environment for generations to come!



Taking Control of Pests This Month

Paying tribute to the pest control industry, the National Pest Management Association (NPMA) founded National Pest Management Month. The April event seeks to raise public awareness about pest control and the risks associated with household pests, and provide information to homeowners on avoiding infestations.

This month-long event comes on the heels of massive rainstorms—which translate into a heavy pest season. With all the rain we’ve had this year, pests such as fleas, termites, carpenter ants, and cockroaches will be out in full force. Assistance from a pest control professional will be key in helping protect yourself and your family against possible health and structural threats.

To find out more about National Pest Management Month and to get tips on protecting your home, visit the NPMA’s website at www.pestworld.org. To check the license of a pest control professional, visit the Structural Pest Control Board’s website at www.pestboard.ca.gov.

Optometry Board and State Legislators Make Successful Pitch for Comprehensive Eye Exams for California Children

One in four children and adolescents have a vision problem that can impede their learning.  Many  of these problems go undetected because children have not received the comprehensive eye exams they need to succeed in school and protect their vision for life.

The California State Board of Optometry is working to change that.

Photo Credit: Cesar Altamirano, DCA

Wednesday, at the State Capitol, the Board of Optometry took part in a press conference prior to the Assembly Education Committee’s hearing on AB 1110 (Burke), the measure to boost lifelong health and learning potential by connecting more California children under the age of 19 with comprehensive eye exams and vision wear. The cost would be covered through private or public health insurance plans.

Photo Credit: Cesar Altamirano, DCA

Those in attendance were; Rachel Michelin, California State Board of Optometry, Assembly member Autumn Burke (D-Inglewood), Senator Janet Nguyen (R-Garden Grove) and representatives from the health, education and corporate communities.

Following the press conference that afternoon, the Assembly Education Committee voted 4-1 to pass AB 1110 on to the Assembly Appropriations Committee, where the bill is expected to be taken up at the end of May.

Watch for updates to this story on TheDCAPage.

To find a licensed optometrist in your area or to check the license of your current optometrist, visit the website of the California State Board of Optometry optometry.ca.gov.



Dean Grafilo has been appointed by Governor Brown to serve as director of the California Department of Consumer Affairs (DCA), effective March 20.

This is somewhat of a homecoming for Dean as he served as a commissioner on DCA’s California State Athletic Commission prior to accepting his most recent post with the Office of California State Assembly member Rob Bonta, where he served as chief of staff since 2012.

Mr. Grafilo’s long career in state government will be a welcomed asset as he guides DCA forward.

On behalf of everyone at DCA, welcome Director Grafilo!

DCA’s Leadership Team


Fight the Resistance! Get Smart About Antibiotics Week: November 14–20

get-smart-about-antibiotics-weekHere’s a quick quiz: Do antibiotics fight bacteria, viruses, or both? Which illnesses should be treated with antibiotics: strep throat, whopping cough, bronchitis? Bacteria are germs that cause colds and flu—true or false?

You can find the answers to these questions on the Centers for Disease Control and Prevention (CDC) website; the CDC’s Get Smart About Antibiotics Week is November 14–20. The week’s activities are about raising awareness of the enormous and growing threat of antibiotic resistance and how we—patients and healthcare providers—can all fight the resistance.

After decades of misuse and overuse, antibiotics are no longer as effective as they once were. The Board of Pharmacy (Board) states, “This is a big problem, and is a major public health threat within hospitals and communities—wherever antibiotics are used.”


According to the Board, one of the most effective ways to protect yourself against drug resistance and to stop its spread is to not insist on getting antibiotics when your doctor doesn’t prescribe them. Also, don’t save antibiotics from a previous illness. When you’re prescribed antibiotics, take them exactly as directed. And never take antibiotics prescribed for someone else. Take preventative steps as well, such as keeping up with your vaccinations, washing your hands, and effectively managing symptoms to feel better versus taking antibiotics.

For more information on Getting Smart About Antibiotics Week, go to the CDC website at www.cdc.gov/getsmart and the Board’s website at www.pharmacy.ca.gov.


Get it While it’s Hot: Check out the Summer Issue of Consumer Connection

Summer’s not over yet. There’s still time to take a road trip to one of California’s manyConsumer connection summer 2016 state parks. From beaches and deserts to redwood forests and mountain summits, California parks offer a variety of amazing and beautiful sites to explore. The Consumer Connection article “Time for a Road Trip!” details 10 state parks—including Angel Island, Marshall Gold Discovery, Humboldt Redwoods, and Crystal Cove—to consider for your next destination, and ways to make sure your car is as ready for the trip as you are.

Also inside this issue is an article about the recently enacted California End of Life Option Act. The new law provides legal guidelines on how terminally ill adults can choose to die in a humane and dignified manner.

Readers will also find features about the recent trend of more Americans choosing to rent instead of buying a home, dealing with the repo man, the dangers of DIY braces, wills versus living trusts, the dangers of buying from a rogue online pharmacy, and more.

To download or read DCA’s award-winning Consumer Connection magazine, visit the DCA website. You can also pick up a printed copy in the DCA Headquarters lobby at 1625 North Market Boulevard in Sacramento. Or, to have a copy mailed to you at no charge, call (866) 320-8652 or send an e-mail request to consumerconnection@dca.ca.gov. Get connected!


Physician Assistant Board Appoints New Executive Officer

PAB Logo

The California Physician Assistant Board (PAB) announces the appointment of Maureen Lynn Forsyth as its new Executive Officer, effective September 1, 2016.

Read the news release here.

Friendly Reminder: Check the License

For years you’ve heard our “check the license” mantra repeated over and over. Why? Because it’s one way consumers can protect themselves from unscrupulous operators.

We’ve all heard the horror stories about people who have had bad contractor experiences, whether it’s sloppy workmanship, major cost overruns or even worse, a contractor who takes your money upfront and doesn’t return to do any work.

Now, during National Consumer Protection Week (#NCPW2016), we are once again reminding consumers to “check the license.” It’s easier than ever! Just look for the new “License Search” button on the Department of Consumer Affairs (DCA) home page (www.dca.ca.gov) and also on the websites of our more than 40 boards and bureaus. BreezeWebButton_R2_LicenseSearch

DCA provides current license status information on the more than 2.8 million professionals licensed or certified through our boards and bureaus. Licensing ensures that practitioners perform their duties to an acceptable standard and provides consumers with a remedy if a service is not delivered. For example, if you’re planning on enlisting the services of a contractor for some home remodeling, a quick license search will tell you if that contractor’s license is in good standing and if he or she is insured and bonded. Some bonds are designed to protect you against substandard work that does not meet local building codes. General liability insurance offers protection in case of accidental damage and workers’ compensation insurance covers employees in case of injury.

What else can you do to protect yourself from phony contractors and getting ripped off? Check the company’s status with your local Better Business Bureau, and ask friends and family for reputable referrals.

For more information, visit http://www.dca.ca.gov.


Siempre verifique la licencia


Una visita al médico o al dentista puede ser más placentera al saber que está recibiendo la atención de alguien que ha sido educado adecuadamente en su profesión y tiene licencia para ejercer. Sin embargo, una y otra vez leemos titulares de los contratistas, veterinarios o incluso los médicos que prestan servicios sin la licencia adecuada para llevar a cabo ese tipo de servicios.

Recientemente, la División de Investigación del Departamento de Asuntos del Consumidor de California encontró a un hombre del sur de California que supuestamente se hizo pasar por un veterinario y realizó cirugías a un gato. El hombre conocido como “Doctor Héctor” más tarde fue declarado culpable de practicar como veterinario sin licencia. Héctor Menjivar fue sentenciado a 30 días en la cárcel del condado.  Haga clic aquí para leer una historia del caso en ingles.

Para que usted este seguro que esta recibiendo los servicios de un profesional con licencia que ha obtenido la formación y educación adecuada, verificar su licencia aquí. También puede comprobar cualquier acción disciplinaria contra el individuo acreditado. Aquí  puede presentar una queja ante la oficina apropiada.

Beneficios de la verificación de una licencia profesional de una persona o de una corporación:

– Usted puede evitar que las personas sin escrúpulos o incompetentes promueven servicios engañosos o inseguras

– Usted puede presentar una queja con el Departamento de Asuntos del Consumidor de California

– Usted puede estar seguro de que los profesionales realizarán sus funciones a un nivel aceptable

Recuerde siempre revisar  la licencia en el sitio del Departamento de Asuntos del Consumidor de California en http://www.dca.ca.gov.