Don’t Miss the Latest Issue of Consumer Connection!

In 2015, the National Highway Traffic Safety Administration recalled 51.3 million autos in the United States. The recalls included everything from defective ignition switches and consumer-connection-winter-2016steering wheels to acceleration issues and airbag and seatbelt defects. If you receive a recall notice, don’t ignore it. The winter 2016 issue of Consumer Connection walks you through what to do if you receive one.

This edition of DCA’s magazine continues its regular feature highlighting Department leadership. This issue includes an interview with the Executive Officer of the Board of Registered Nursing (Board), Joseph Morris. Mr. Morris discusses his background, long-term goals for the Board, and the Board’s challenges ahead.

The issue also explores a variety of other interesting topics, including recognizing a flood-damaged car when shopping for a used vehicle, fighting antibiotic-resistant bacteria, and the recently launched California State Athletic Commission’s campaign to prevent and treat concussions.

Visit the DCA website to download or read the magazine. You can also pick up a printed copy in the DCA Headquarters lobby at 1625 North Market Boulevard in Sacramento. Or, to have it mailed to you at no charge, call (866) 320-8652 or send an e-mail request to Get connected!


Thinking About Purchasing a Rebuilt Mattress?  


If you are considering buying a rebuilt mattress, you’ll want to be sure you’re not spending money on a germ and bed-bug infested paradise.

Purchasing a rebuilt mattress can be less expensive than buying a new one, but you want to be sure of what you are getting. Rebuilt mattresses are required to be clean and sanitized and California law prohibits the use of fabrics containing visible soiling or stains in a new or used mattress.

A rebuilt mattress is made by adding filling materials to a used mattress and it is sanitized using an approved method.

Conducting research before you shop for a mattress is the most important way to protect yourself. All mattress retailers must be licensed by the Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation.

You can check the license status by visiting License/Registry Search for Home Furnishings Licensees.

When shopping for a rebuilt mattress:

  • Check to be sure the store is licensed with the Bureau.
  • Inspect the piece to make sure that both a red and yellow label are attached.
  • A red label tells you the mattress is a used product.
  • The yellow label tells you the mattress has been sanitized by either dry heat or a chemical disinfectant.
  • A brand new mattress will only have a white label attached.
  • Ask the salesperson if the rebuilt mattress meets the federal flammability standard. If the salesperson cannot give you a definitive answer, you should consider other options.

The store you purchase a rebuilt mattress from should have their Bureau license displayed in a visible location in the store, usually near the front counter, along with other state and local permits.

If you do not spot a posted license, ask the salesperson if the business is licensed by the Bureau and ask to see a copy. If the salesperson is unable to show you a copy of a valid license, make sure to contact the Bureau and consider other options.

If you have any questions about the cleanliness and safety of a rebuilt mattress you’ve already purchased, please call (916) 999-2041 from 8 a.m. to 5 p.m., Monday through Friday, or email