What helps the California Department of Consumer Affairs (DCA) answer hundreds of thousands of calls each year? An A-Z directory called the Consumer Wiki, and this resource is now available on our website for anyone to use.
DCA has jurisdiction over, and issues licenses for over 200 professions including doctors, nurses, contractors, real estate professionals, and cosmetologists. When a call falls outside the Department’s jurisdiction, the Consumer Wiki is one of the main tools used to answer questions.
For example: if you are a tenant or a landlord and need help with a problem, the Consumer Wiki will lead you to the Landlord/Tenant page. There you will find links to the California Tenants – A Guide to Residential Tenants’ and Landlords’ Rights and Responsibilities handbook and you will find contact information for many of the county offices who have specialized rules for tenancy.
Have questions about canceling your cell phone contract or questions regarding your privacy rights? Want to learn the steps you can take to stop telemarketers and those pesky Robocalls? No matter what your question or problem, you can probably find helpful information in the Consumer Wiki. Visit it today!